01
Fraud Risk Assessment
6-axis profile · ATO · application · transaction · first-party · insider · partner
02
Detection Rule Library
Velocity · amount · geo · device · counterparty · behavioural · graph
03
Alert Triage Workflow
L1 / L2 / Investigation · SLAs · decision-or-clear discipline
04
KPI Calculator
Live JS · alert rate · FP rate · loss bps · dispute ratio · CB win rate
05
Dispute Management
Reg E timing · provisional credit · investigation · resolution
06
Chargeback Ops
Reason codes · representment · pre-arbitration · network ratios
07
Investigation Casework
10-field structured template · pattern → hypothesis → decision
08
Loss Attribution
Fraud type · detection stage · owner · root cause · recovery
09
Vendor DD
Sift · Sardine · Forter · Riskified · evaluation framework
10
Committee Charter
Cross-functional · cadence · decision authority
11
Annual Fraud Plan
10-section · prior recap · landscape · KPIs · resourcing · approvals
12
Customer Comms
7 pre-approved templates · UDAAP-aware
13
Loss Reserve Calculator
Live JS · forward expected · sigma buffer · recommended reserve