01
Regulation Inventory
Reg E · Z · UDAAP · FCRA · ECOA · DD · RESPA · ownership matrix
02
UDAAP Risk Score
Live JS · 6 dimensions · marketing/disclosure/fee/vulnerable
03
Disclosure Library
Reg E · TILA · DD · Privacy · Fee · E-SIGN · Adverse-action
04
Complaint Management
Intake → triage → response → root cause · SLAs · CFPB portal
05
Complaint Calculator
Live JS · expected vs actual · spike alert
06
Marketing Review
Brief → compliance → legal → sign-off → audit retention
07
Reg E Dispute Playbook
Day-by-day timing · provisional credit · liability tiers
08
Fair Lending Framework
Model governance · disparate-impact testing · adverse-action
09
Privacy Disclosures
GLBA + state overlays (CA, VA, CO, CT) · opt-out
10
Audit Checklist
Quarterly internal-audit consumer ops review
11
Annual Report
10-section template · year-over-year trend
12
Regulatory Change Mgmt
Sources · scan cadence · impact assessment · change log
13
Committee Charter
Purpose · membership · agenda · decision authority