First 100 days as CCO playbook + welcome sequences (all products) + Concierge onboarding pack + buyer journey integration. For new compliance hires AND for B2B operators onboarding new buyers.
A new compliance seat has ninety days of goodwill and no map. A new buyer has one email and then silence.
Both sides handled: a first-100-days playbook for the seat, and the written welcome sequences for everything you sell.
The playbook for the seat: what to assess, in what order, and what to be able to evidence by day 100.
The sequences that run for every product, written out.
The higher-touch version for engagements that warrant it.
The intake form that turns a vague request into a scoped build.
What happens between interest and onboarded, mapped.